Customer Service

❓ How can I track my order?
👉 You will receive a tracking number via email once your order is shipped.

❓ What is your return and exchange policy?
👉 Please visit our Shipping & Returns page for details.

❓ What payment methods do you accept?
👉 We accept Cash on Delivery (COD) and other available methods.

❓ How can I place an order?
👉 Browse products, add them to your cart, and proceed to checkout. Follow the steps to complete your purchase.

❓ Do you offer Cash on Delivery (COD)?
👉 Yes, we offer Cash on Delivery for your convenience.

❓ How long does delivery take?
👉 Standard delivery usually takes 3–7 business days depending on your location.

❓ Can I cancel or change my order after placing it?
👉 Orders can only be canceled or modified within 24 hours of purchase. Please contact our support team immediately.

❓ Do you ship internationally?
👉 Currently, we deliver only in Pakistan.

❓ What if I receive a damaged or wrong product?
👉 If your item arrives damaged or incorrect, please contact us within 48 hours with proof (photos), and we will assist with a replacement or refund.

❓ Do you accept returns or exchanges?
👉 Yes, returns and exchanges are accepted within 7 days of delivery. Please check our Shipping & Returns page for details.

❓ How can I contact customer support?
👉 You can reach us via email at support@zeshscent.com or through our Contact Us page.